Home / BANK-INSURANCE JOBS / Eastern Bank Limited Job Circular, October 2016

Eastern Bank Limited Job Circular, October 2016

Contact Center Executive
Prime Responsibilities
•  Handle Customer queries & complaints meeting the service level standard
•  Ensure first contact resolution in every possible cases
•  Effectively follow up and escalate the queries & complaints where necessary

 
Qualification & Other Competencies
•  MBA/ BBA/ Masters/ Bachelor in Economics/ Business Studies/ Public Administration from recognized institutions
•  Minimum CGPA: 3 out of 4
•  Excellent verbal and written communication skills in English & Bangla
•  Adequate computer literacy to work in online software modules & office packages
•  Willing to work in any working-shifts (24X7)

 
Compensation & Benefit
•  Competitive Salary, Incentives and benefits packages
•  Career progression opportunity based on performance
•  Festival Bonuses/ Medical Facilities/ Other benefits
Please log on to www.ebl.com.bd/career and apply on or before Oct 15, 2016

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